Pests, communal areas & access
Pigeons entering via damaged roof eaves
Pigeons nesting in the roof space, with droppings on the façade and in the loft.
Recognise the problem
Pigeons nesting in the roof space, with droppings on the façade and in the loft. Patterns we see most often: ongoing damp or smell, visible damage to a surface or appliance, a problem that returns after each repair, or a hazard that has been reported but not resolved.
Likely causes
- Damaged soffits and eaves allowing birds in.
- Missing or loose roof tiles.
What to document
- Photos of the eaves, roof and any nesting activity.
Reporting to your landlord
- Report in writing and ask for the eaves to be repaired, not just for netting.
Not sure what to do next?
Tell us what has gone wrong at home. We will review the information you provide and explain the next step for your tenancy.
Request a QuoteWhat help is available
- Help with the written report.
- Assistance with a complaint if the problem continues.
Common questions
Does this always lead to a compensation claim?
No. A recognised hazard is not automatically a claim – it depends on the duty, your tenancy, how long it has been unresolved and the evidence you can show.
Should I stop paying rent?
No. Withholding rent usually makes matters worse. Keep reporting the problem in writing and let us or an advisor review the next step.
What if my landlord says it is condensation and my fault?
That is a common response. Cause and liability are different questions. We can help you request a professional assessment.