Plumbing & sanitation
Persistent drain smells from broken seals
Lingering sewer-like smells, often worst near sinks, baths or washing machines.
Recognise the problem
Lingering sewer-like smells, often worst near sinks, baths or washing machines. Patterns we see most often: ongoing damp or smell, visible damage to a surface or appliance, a problem that returns after each repair, or a hazard that has been reported but not resolved.
Likely causes
- Dry or damaged U-bend traps letting air up.
- Broken joints inside the stack or waste pipes.
What to document
- A log of when the smell is worst (dry weather, after use, etc.).
- Photos under the sink and around the bath panel if safe.
Reporting to your landlord
- Report in writing and ask for a smoke or dye test by the plumber.
Not sure what to do next?
Tell us what has gone wrong at home. We will review the information you provide and explain the next step for your tenancy.
Request a QuoteWhat help is available
- Help with the written report.
- Assistance with a complaint if the smell persists after visits.
Common questions
Does this always lead to a compensation claim?
No. A recognised hazard is not automatically a claim – it depends on the duty, your tenancy, how long it has been unresolved and the evidence you can show.
Should I stop paying rent?
No. Withholding rent usually makes matters worse. Keep reporting the problem in writing and let us or an advisor review the next step.
What if my landlord says it is condensation and my fault?
That is a common response. Cause and liability are different questions. We can help you request a professional assessment.