Structure, fire & electrical safety
Exposed electrical wiring after leaks
Wiring, sockets or lights that have been affected by a leak and may be unsafe.
Recognise the problem
Wiring, sockets or lights that have been affected by a leak and may be unsafe. Patterns we see most often: ongoing damp or smell, visible damage to a surface or appliance, a problem that returns after each repair, or a hazard that has been reported but not resolved.
Likely causes
- Water from a leak reaching cables or fittings.
- Corroded terminals and failed insulation.
What to document
- Photos (from a safe distance) showing the affected area.
- Any dates the circuits tripped or lights failed.
Reporting to your landlord
- Report in writing as an urgent safety concern.
- Keep the circuit off at the consumer unit if safe to do so.
Not sure what to do next?
Tell us what has gone wrong at home. We will review the information you provide and explain the next step for your tenancy.
Request a QuoteWhat help is available
- Help with an urgent report.
- Assistance with a complaint if an electrician doesn't attend promptly.
Common questions
Does this always lead to a compensation claim?
No. A recognised hazard is not automatically a claim – it depends on the duty, your tenancy, how long it has been unresolved and the evidence you can show.
Should I stop paying rent?
No. Withholding rent usually makes matters worse. Keep reporting the problem in writing and let us or an advisor review the next step.
What if my landlord says it is condensation and my fault?
That is a common response. Cause and liability are different questions. We can help you request a professional assessment.