Damp & water ingress
Penetrating damp through cracked render
Internal damp patches that mirror external cracks or defective render on the outside wall.
Recognise the problem
Internal damp patches that mirror external cracks or defective render on the outside wall. Patterns we see most often: ongoing damp or smell, visible damage to a surface or appliance, a problem that returns after each repair, or a hazard that has been reported but not resolved.
Likely causes
- Cracked or missing render allowing wind-driven rain to soak the wall.
- Defective pointing between brickwork.
What to document
- Photos of the external wall and the internal damp patch.
- Any history of similar damp after heavy rain.
Reporting to your landlord
- Report the issue in writing with the photos.
- Ask for a surveyor to assess the external wall.
Not sure what to do next?
Tell us what has gone wrong at home. We will review the information you provide and explain the next step for your tenancy.
Request a QuoteWhat help is available
- Help with a professional damp survey.
- Assistance with a complaint and claim where appropriate.
Common questions
Does this always lead to a compensation claim?
No. A recognised hazard is not automatically a claim – it depends on the duty, your tenancy, how long it has been unresolved and the evidence you can show.
Should I stop paying rent?
No. Withholding rent usually makes matters worse. Keep reporting the problem in writing and let us or an advisor review the next step.
What if my landlord says it is condensation and my fault?
That is a common response. Cause and liability are different questions. We can help you request a professional assessment.